Cookie Policy

Boxwize Ltd (Boxwize, we, us, our) Cookie Policy

Updated 9th April 2020

Our website webother.co.uk uses cookies and other similar tracking technologies, such as pixels, plugins, scripts, tags and device fingerprinting (which we collectively refer to as "cookies" in this Cookie Policy).  

We use cookies for many reasons, for example to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website.  

This Cookie Policy describes:

what cookies are;

our use of cookies;

how you can manage cookies used on our website;

privacy;

further information; and

changes to this Cookie Policy.

When you first land on our home page you will be presented with our cookie banner which notifies you of this Cookie Policy and explains how we obtain your consent for all non-essential cookies. We do not need to get your consent for "strictly necessary" cookies. This policy sets out all of the cookies we use on the website and how you can deactivate non-essential cookies.


What are cookies?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer, smart phone, tablet or other electronic device if you agree. Cookies contain information that is transferred to your device's hard drive and some cookies may collect personal data about you. You can find more general information about cookies at: www.aboutcookies.org or www.allaboutcookies.org.


Our use of cookies

We want you to understand the different types of cookies that are used on our website. We use a variety of types of cookies for the following purposes:

  • Strictly necessary cookies: these are cookies strictly necessary for the performance of our website, for example cookies that enable you to log into secure areas of our website. We also sometimes refer to these as "essential cookies". All other types of cookies are therefore "non-essential" cookies.
  •  
  • Performance cookies: these cookies allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

 

Functionality cookies: these cookies are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

  •  
  • Targeting and advertising cookies: these cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose, so that when you are on another website, you may be shown advertising based on your browsing patterns on our website. We may also show you advertising on our website based on your browsing patterns on other websites that we have obtained from our advertising partners.  

You can find more information about the individual non-essential cookies we use on our website and the purposes for which we use them in the table below:



Cookie Title

Purpose

More information

Universal Analytics (Google)

_ga

_gali

_gat

_gid

These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve our website. The cookies collect information in an anonymous form, including the number of visitors to our website, where visitors have come to our website from and the pages they visited.

Read Google's overview of privacy and safeguarding data

checkoutID

To store your Checkout ID.

 

token

To store your login token.

 

userEmail

To store users that haven’t already logged in email.

 

Cloudflare

_biz_flagA,

_biz_nA,

_biz_pendingA

_biz_sid,

_biz_uid

Used to secure the website.

 

Hot Jar

_hjid

_hjIncludeIn

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

https://help.hotjar.com/hc/en-us/articles/360039027113-Processing-Personal-Data-in-Hotjar

Facebook Pixel

Used for tracking our advertising spend and retargeting advertising on other websites

https://en-gb.facebook.com/business/learn/facebook-ads-pixel

Duration

All cookies expire after 1 year.

*Duration means the period that our cookies are installed on your device.

Please note that the following third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies or targeting cookies:

Facebook
Google
Hot Jar

To deactivate the use of third party advertising cookies, you may visit the relevant third party's website to manage the use of these types of cookies.


How to manage cookies on our website

Cookies do lots of jobs on our website. However, most browsers allow you to disable them if you would like to. If you disable cookies, you may find that you have a less personalised experience on our website and that certain parts of our website do not work at all or do not work correctly.

Each browser is configured differently. To disable cookies via your browser settings, you should follow the instructions given by the publisher of your browser. As of the date of this Cookie Policy, these instructions are available for commonly used browsers through the following links:

If you use Microsoft Edge:

https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy 

If you use Internet Explorer:

http://windows.microsoft.com/en-GB/windows-vista/Block-or-allow-cookies

If you use Safari:

https://support.apple.com/kb/ph21447?locale=en_US

If you use Firefox:

https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

If you use Chrome:

https://support.google.com/chrome/answer/95647?hl=en&hlrm=en

If you use different devices, make sure you configure the settings of the corresponding browser according to your preferences.

If you wish to opt-out of tracking by Google Analytics across all websites you can do so here: https://tools.google.com/dlpage/gaoptout.

If you wish to opt-out of tracking by Hot Jar across all websites you can do so here: https://www.hotjar.com/legal/compliance/opt-out/.

Except for essential cookies, our session cookies will expire after your browsing session.

 

 

Privacy

We are committed to using cookies fairly and in accordance with applicable privacy rights. Our Privacy Policy can be accessed here.


Further information

If you have any queries relating to this Cookie Policy please email hello@webother.co.uk with "Cookie Policy" in the subject line.


Changes to this Cookie Policy

If this Cookie Policy changes, the revised policy will include a new effective date and will be posted on this page. Please check back regularly to keep informed of updates.