Delivery information

    1.  
    2. We work with DPD so that you will receive regular notifications about your order and can track your box to your door.
      On the day of delivery, DPD will send you a notification with a one-hour delivery slot. You can then choose to deliver your parcel to a safe place/neighbour, change the delivery day or send the parcel to your nearest collection centre for you to collect at your convenience.

      Deliveries may experience some delays over public holidays. We will do our best to keep you up to date with the latest information on your order.  

        1. Next Day Delivery Excludes the Scottish Highlands and Offshore Islands*

        2. Orders are sent with DPD next business day service.

        3. Cut off for next day delivery is 3:30pm, and any orders placed between 3:30pm Thursday and 3:30pm Friday will arrive on Saturday. Any orders placed after 3:30pm on Friday will arrive by Tuesday at the latest.

          Delivery to the Scottish Highlands and Offshore Islands
          Orders headed to the Scottish Highlands and Offshore Islands will be sent using the DPD 2 business day service.

        4. Deliveries will arrive Monday to Friday only.

        5.  
        6. Why is delivery different for the Scottish Highlands and Offshore Islands?
          Unfortunately, due to high courier charges to these areas we are currently limited in how we get Bother boxes out to the Scottish Highlands and Offshore Islands. We are working on finding alternatives in order to offer a more affordable delivery service to these areas in the future.
        7.  
        8. Why do you no longer ship to Northern Ireland?
        9. Unfortunately, we have made the decision to pause our delivery service to Northern Ireland. Due to shipping restrictions now in place, a significant proportion of our core product ranges are prohibited for export to customers in Northern Ireland. We really hope that this is a temporary pause, but at the moment, we’re unable to give you a time frame as to how long this restriction will be in place.   

       

Delivery charges

Delivery Price

DPD Next Day delivery
UK orders excluding postcodes in the Scottish Highlands and Offshore Islands (see below)

FREE

DPD Two-Day Delivery
Available for orders going to postcodes in the Scottish Highlands and Offshore Islands

£8.95

All deliveries subject to Bother terms and conditions.


*Postcodes excluded from DPD's Next Day Delivery Service

Aberdeen: AB31 - AB35, AB41 - AB54,
Northern Highlands: AB36 - AB38, AB55 - AB56

Argyll: FK17 - FK21
Guernsey: GY
Northern Highland Islands: HS1 - HS9
Isle of Man: IM
Northern Highlands: IV0 - IV63
Jersey: JE
Arran: KA27 - KA28
Northern Highlands: KW0 - KW14
Orkney Shetland: KW15 - KW17
Argyll: PA20 - PA78

Northern Highlands: PH15 - PH50
Isles of Scilly: TR
Orkney Shetland: ZE1 - ZE3

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